Ease of use is table stakes when it comes to most things these days, but it can come in many forms—the ease of doing everything in one place, bringing your community to life or surfacing great ideas within the community. Read on to learn more about how we are making it easy to run your community platform.
Use the font of your choice for your community, and bring your community closer to match your brand
Why we built Chat ⁉
As the quality of conversations within communities lit up via comment sections and some community members have taken matters into their own hands, hacking together integrations with Discord, Slack, and Telegram to cultivate communities of supporters.
With real-time group chats, you can create more connection in your Pensil community:
For the last few months, our product teams have been working closely with our users to address this problem. The result is a simple-to-use space where community members can have more frequent conversations with the people who appreciate their work most.
Chat also eliminates the need for community admins to Frankenstein together different software tools and cross-reference subscriber lists. These are just the early days for Chat and all of Pensil’s community features. There’s lots more to come!
Group chat is seamless on mobile and Pensil app (Android & iOS) Group chat is especially useful on the go. Your members can now spin up group chats on the go when in the mobile browser or Pensil app.
You asked for it –– and now it's here: Group chats 🎉
For even more detailed improvements, make sure to check out the release notes. And if you have any other feature requests, we’d love to hear them! Feel free to share with us on Twitter or in the Pensil Support Forum.
A Community manager's guide to crafting a precise and effective welcome email
Yes, the CFO may have a more stressful March/April and the CEO may feel the heat raising the next round, but day to day, no one tops the feels of a community manager. Community Managers bring their soul to work everyday.