Facebook Privacy Policy

Privacy Policy Update: Data Deletion Request

Introduction

At [Your Company Name], we are committed to ensuring the privacy and security of our users' data. As part of our ongoing efforts to comply with applicable laws and regulations and to enhance transparency, we are updating our Privacy Policy to include information regarding how users can request the deletion of their data. This policy is intended to clearly explain the data processing practices and the procedure for requesting data deletion.

Data Processing and User Consent

As a community platform service provider, Pensil collects and processes certain user data to offer our services effectively. By using our platform, users consent to the collection, storage, and processing of their data as described in this Privacy Policy.

Data Collection and Processing

Pensil may collect and process the following types of data:

1. Personal Information: This includes but is not limited to names, email addresses, and any other information voluntarily provided by users during the registration or profile creation process.
2. Community Engagement Data: Data related to users' engagement with communities hosted on our platform, such as posts, comments, and interactions with other users.
3. Payment Information: When users make payments to access gated content or for other services, we collect and process payment information, such as billing address and payment method details.

Purposes of Data Processing

We process user data for the following purposes:

1. Providing and Improving Services: To facilitate community interactions, enable access to gated content, and continuously improve the user experience.
2. Communication: To communicate with users regarding their account, services, updates, and relevant information.
3. Analytics and Insights: To analyze user behavior and preferences to improve our services and enhance community engagement.

Requesting Data Deletion

Users have the right to request the deletion of their data and accounts from our platform. To initiate a data deletion request, users can follow these steps:

1. Submit a Deletion Request: Users can submit a data deletion request by filling out the "Data Deletion Request Form" (https://www.jotform.com/222072062970046) available on our platform or by contacting our customer support team at support@pensil.in
2. Account Inactivation: Upon receiving a valid deletion request, we will make the user's account inactive, preventing any further activity on the platform associated with that account.
3. Retention Period: After making the account inactive, we will retain the user's data for a period of 15 days. If there is no activity associated with the account during this period, we will proceed with the permanent deletion of the user's data from our platform and database.

Retention Period

We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon receiving a valid data deletion request, we will delete the user's data as promptly as possible, unless retention is necessary for legal compliance or legitimate business interests.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. When we make significant changes, we will notify users through the platform or other communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data deletion process, please contact us at support@pensil.in

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By email: anil@pensil.in