What is the duration of the cookies?
Cookies expire after 90 days. If a user signs up after clicking your link within 30 days and becomes a paying Pensil customer, that qualifies for a commission! Commissions are paid on a last-click basis, so you must be the last touch point before the user signed up.
How long do users have to upgrade to a paying subscription?
Users must upgrade to a paid subscription within 90 days of signing up from your tracking link.
What if a user signs up for an annual plan?
Annual subscriptions are still eligible for the 25% referral commission. The annual reward will be split into 12 equal monthly payments.
What if a user upgrades to a higher plan?
As long as the account is still under one year old, you will earn 25% of the account's monthly value.
What if they downgrade?
If a user downgrades from a paying plan to a free plan you will not receive a commission.
What if a user upgrades again after downgrading?
Once a user has downgraded to free you will not receive any more commissions from their account. Further upgrades will not be rewarded.
Do I get credit if someone downloads the Pensil mobile app on iOS or Android?
No. App downloads are not included in the affiliate program.