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Community Manager

Full Time
India Remote

The ideal candidate will be responsible for managing and engaging with the organization's online community in a way that builds brand awareness. They will work cross-functionally with internal partners to understand business objectives in order to communicate effectively with customers.


  • Start from scratch with the founders to onboard a set number of members on the selected community platform
  • Be the face and voice of the community and manage all community conversations
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Build relationships with the community members and aim for the eye of member engagement
  • Build, Monitor, and Report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Monitor industry trends and propose best practices in community management
  • Build the Lead funnel for sachet products via engagements & events
  • Conceptualize & Devise the GTM for new Products


  • Bachelor's degree or equivalent
  • Prior experience required
  • Strong written and verbal communication skills


Crack-ED is a social Learning Platform that enables individuals to establish & achieve corporate success through easy download & everyday practice of Soft Skills & Life Skills that often go under-rated but form the basis of early & lasting success across industries & functions With a strong belief in community learning which enables opportunities of networking, mentorship, better professional pathways and more, we seek to bridge the gap between profession, vocation, mission & passion. Crack-ED courses (which we call Journey) are built keeping the central theme of - ENGAGE | NETWORK | SHOWCASE where we follow a 6-Step Model to ensure easy download, better application & utilization of concepts & theories that go behind building a skill.